CLASSIC CONTEMPORARY
There are 2 designs for lids of the S550e Washlet bidet. They add opportunity for a more custom look for your toilet. The "contemporary" lid presents a sleek shape and clean lines more suited for modern style. The beveled edge and lower height of the "classic" lid is a more traditional look
Ecology-minded luxury in a slim design, this bidet seat WASHLET features the technologically advanced ewater+ system, which mists and cleans the bowl water after every use (see EWATER+ under Features). Fully automated, including remote control and heated seat.
Technology and luxury are the defining traits of the TOTO S550e Washlet. It makes a striking presentation with its auto opening/closing lid. The bidet seat opens automatically when you approach and closes when you walk away. This can be programmed to activate via proximity sensor, or remote control.
This bidet seat comes equipped with an LED nightlight. TOTO’s flagship bidet seat now boasts an LED white light that is easy on the eyes. The light allows you to use the toilet at night, without the shock of turning on the bathroom lights, while adding to it's already impressive appearance.
The remote is a dual sided, user friendly controller that comes with a wall mount. The front side features illuminated, touch sensitive buttons that offer basic operations. The reverse side allows for more fine tuning and advanced settings. The remote can also save the basic settings for 2 user profiles.
The TOTO S550e includes luxury bidet seat features, including heated seat, deodorizer, and self-cleaning nozzles. See below for the full feature list.
Features
- High-tech electronic bidet seat
- EWATER+® on wand and bowl
- After each flush, EWATER+ mists on the wand and toilet bowl, reducing the need for harsh cleaning chemicals.
- WASHLET cleansing with 5 spray settings
- PREMIST® on bowl before each use
- Built-in air deodorizing system
- Auto open/close
- Night Light
- Adjustable water and seat temperatures
- Warm-air dryer
- Easy-to-read illuminated remote control
- Convenient magnetic wall mounted cradle
- Compact and slim design
- 2-user personal memory settings
- Self-Cleaning Water Wand
- Instantaneous water heating
Specifications
Warranty
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ONE-YEAR LIMITED WARRANTYWarranty applies to select vitreous china, WASHLET, air baths, and hand dryers.
1. TOTO warrants its plumbing products (“Product”) to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of one (1) year from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product purchased and installed in North, Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not specified to tolerate.
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning practices or water or atmospheric condition, including but not limited to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
g. The use of any Product in a manner inconsistent with the Product instructions / owners manual.
NOTE: PLEASE BE AWARE not all TOTO products are suitable for installation and use in certain geographic areas covered by this warranty. ORIGINAL PURCHASER assumes all responsibility for ensuring that products purchased are compliant with laws, codes and standards in the respective areas for which they are being purchased and installed. Installation and use of TOTO products in violation with such laws, codes and standards applicable to the respective location where installed for use can void the TOTO product warranty. For further information regarding where TOTO products are suitable for installation please reference the specific TOTO product owners manual, TOTO product specification bulletin or contact us by referring to our website's CONTACT US section at HTTP://WWW.TOTOUSA.COM.
4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon purchase to create a record of Product ownership at HTTP://WWW.TOTOUSA.COM. Product registration is completely voluntary and failure to register will not diminish your limited warranty rights.
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
6 reasons to buy from us:
- Fast, Insured Shipping
- Hassle-Free Returns
- High Customer Satisfaction
- Financing Options
- Top Customer Service
- Secure Checkout
About Our Policies
Price Match
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@yourroyalflush.com.
We offer Free Shipping on all orders in the United States.
Transit times are between 3 - 5 business days.
Financing
Exchanges/Returns
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@yourroyalflush.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you used when placing your order.
Returns and Exchanges:
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. If the product is not damaged (Damaged items will be handled on a case by case basis.), you can return your product for a full refund, less shipping, to the original payment method. You may also choose to exchange your product for a different product. Do to health and safety implications, our products can only be returned unused.
Please send an email to returns@yourroyalflush.com to initiate your return and refund.